Solo Travel Collective Last updated: July 2026Privacy Policy

Solo Travel Collective ("we", "us") is an Australian travel business operated by Bronwyn White. We take your privacy seriously and handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

We may collect the following personal information:

• Your name, email address and phone number

• Your travel preferences and enquiry details

• Information you provide when you complete a form on our website, join our email list, enquire through Facebook or Instagram (including Meta lead forms and Messenger), or book a call with us

• Basic technical information collected through cookies and similar tools when you visit our website, including through the Meta pixel and website analytics

How we collect it

We collect information directly from you when you fill in a form, send us a message, subscribe to our emails, or enquire about a trip. We also collect limited information automatically through cookies and advertising tools such as the Meta (Facebook) pixel, which helps us understand how people find and use our website.

How we use your information

We use your personal information to:

• Respond to your enquiries about our trips, retreats and services

• Arrange and manage travel bookings on your behalf

• Send you emails about our trips, offers and travel content, if you have opted in. You can unsubscribe at any time using the link in any email

• Improve our website, advertising and services

Who we share it with

We do not sell your personal information. We may share relevant details with:

• Travel suppliers (such as airlines, resorts, cruise lines and tour operators) as needed to arrange your booking

• Our host agency and booking systems used to process travel arrangements

• Service providers we use to run our business, such as our email marketing platform, website host and booking calendar

Some of these providers may store information on servers located outside Australia. Where that happens, we take reasonable steps to ensure your information is handled consistently with Australian privacy law.

Facebook and Instagram lead forms

If you complete one of our lead forms on Facebook or Instagram, Meta provides us with the details you submit (such as your name, email, phone number and your answers to our questions). We use these only to respond to your enquiry and, if you opt in, to keep in touch. Meta's own handling of your data is governed by Meta's Privacy Policy.

Storing your information

We take reasonable steps to keep your personal information secure and to hold it only for as long as we need it for the purposes above, or as required by law.

Access and correction

You can ask us at any time to access, update or correct the personal information we hold about you, or to delete it where we are able to. Just contact us using the details below.

Questions or complaints

If you have a question or concern about how we have handled your information, please contact us first and we will do our best to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact

Solo Travel Collective Email: bron@solotravelcollective.com